Rob Cortez did a great job. walked through everything and was able to answer any questions I had.
VoIP Phones
isp.net’s Business VoIP in Las Vegas, Nevada
Las Vegas Nevada Businesses Check out isp.net’s Voip Services
isp.net’s is the leading Las Vegas VoIP provider, offering comprehensive Communications solutions for any business size and homes across Nevada. isp.net’s VoIP phone system and service, with tech service support is manned by a fully certified technical staff 24/7 to assist you with all your VoIP needs.
isp.net will Customize your WiFi VoIP Phone System for your call center, focusing on your particular needs and company size with the features that you and your company need the most!
VoIP by isp.net has been Developed for small to medium businesses to bring sophistication and performance that will expand with your businesses’ ongoing demands. With isp.net VoIP’s features like voicemail to email, meet-me conferencing, auto-attendants, fax to email, you can take your business to a whole new level in professionalism!
VoIP Phone Features – isp.net WiFi Office Phones
Call Forwarding Send your call from one device to another, as you need it.
Call History Each handset includes a call history of calls made, received, and missed.
Call Hold Place a caller on hold while you transfer them or you take some time to look up an answer to a question. Callers listen to your specified hold music until you engage them again by picking up the line.
Call Waiting Call waiting allows users to see when a second call is coming in while on an active call. Users can answer the new call, placing the standing call on hold, and switch back and forth.
Caller ID (caller identification, CID) Is a telephone service that transmits a caller's number to the called party's telephone. Where available, Caller ID can also provide a name associated with the calling telephone number.
Conference 3-Way Meet with two different parties simultaneously by simply hitting the conference button, on your phone, while on a call and dialing the number of the third party you wish to invite.
Conference Bridge Allows a group of people to participate in a phone call. The bridge allows participants dial into a virtual meeting room from their own phone. Meeting rooms can hold dozens of participants. Conference Bridges replaces your expensive conferencing service with a conference bridge for each employee in your office, for free.
Custom Greetings All greetings can be customized to meet your specific needs. For a more personalized message, simply provide isp.net with the recording and we’ll do the rest.
Do Not Disturb Is a button on the phone that will easily allow you to make yourself unavailable. When enabled all calls go directly to Voice Mail, if configured.
Extension Transferring With extension transferring, you can transfer a call to another extension with an announcement or blind transfer the call. In a blind transfer, the receiver is uninformed where the call came from, and the transferrer can redirect the call without speaking to the target. Alternatively, during a warm (soft) transfer the transferrer can speak with the target before redirecting the call and the receiver can see the transferrer’s extension.
Fax to Email Have your faxes delivered straight to your Inbox.
Find-Me Follow-Me “Find Me” refers to the ability to receive incoming calls at any location. “Follow Me” refers to the ability to receive calls at any number of designated phones, whether ringing all at once, or in sequence.
Flat Rate Billing Billing doesn’t have to be such a hassle anymore.
Hot-Desking Lets you move from phone to phone while keeping your extension the same. All you do is login to the phone you’re at and all your calls are routed there.
Missed Call Indicator The Missed Call Indicator alerts you with a blinking light whenever you miss an incoming call. This feature is independent of the voicemail feature.
Multiple User Voicemail Have multiple users access the same voicemail box. Great for department collaboration and workflow.
Music On Hold Customized your music on hold for each device.
Phone provisioning is the process of automatically configuring the IP phone for use with the isp.net VoIP PBX.
Ring Groups Allows you to put certain phones, and or users, into groups and ring everyone in that group when the group extension is dialed.
Time Based Routing Route your calls internally based on business hours, lunch breaks, and holidays.
Simultaneous ring is a variation on call forwarding that is only possible with a hosted PBX. Simultaneous ring is a great business tool because you will be able to take (or not take) calls when you are away from your desk. Simultaneous ring rings all the user's phones at the same time.
Voicemail to Email Receive voicemail messages in your email inbox. eVoice’s cloud-based Voicemail to Email feature will automatically convert your voicemail message to an MP3 or WAV audio file, and then email it to you immediately
Internet Services
Addon Services
Great service and attention to detail. They came in and went through every step with us as a business. Assisted and did everything in their power to help with any concerns and assisted us in moving carriers as well as doing a follow up from start to finish. Everything was done very quickly and with care. The staff were friendly especially our salesperson! Mathew helped the most and was very attentive throughout the whole process and is a great experience in general
Great customer service, the service it self has been great as well. Highly appreciated and recommended. Make sure you ask for Mark when you call, he'll get you all set up.
Carl did an outstanding job installing our new satellite and getting our internet set up. He arrived on time, explained everything clearly, and made sure the entire system was working perfectly before he left. His professionalism, patience, and attention to detail really stood out. We're very grateful for the smooth experience--thank you, Carl!
I've had ISP.net for 10 years. I'm a residential customer and when I say I've never had an outage or slow uploads/downloads speeds belive me. I kinda chuckle at all the comments out their who have the bigger know names for service when they complain about service, price and reliability I wish I could tell them get ISP.net. pricing is very competitive for the what's out there. If I do need to call about change of email or phone number I speak to someone right away and I love that its a local business. Give them a call and try it out.
Service was done in a timely and professional manner. He explained the job intentions and made sure wifi was up and working.
Carl and Joe Excellent customer service, highly skilled, very knowledgeable service guys. Carl set expectations explained the procedures midway provided an update and at the end of the install provided a summary of what to expect.If there ever was a concern. Joe joe explained the equipment lights.How to get in touch with tech support?How to do a hard reboot?How long does it take to reboot. Absolutely excellent customer service.These guys are the best.Thank you for all you did at this house
Rob came out set us up our business internet, clean, fast professional job, highly recommended. Internet quality and speed is excellent.
We had our services changed to isp and I'll tell you what from set up to being serviced was top tier. Our service tech Carl Kimbrough was amazing. He was knowledgeable and so patient. We are dog lover family and was accommodating to our family and furbabies. Thank you ISP!
Once again Isp.net to the rescue. They sent technician PAUL JAMES to my home, and what a knowledgeable, patient, hard worker he was and is. I'm a return customer and very familiar with the quality of their service. The biggest mistake I made was leaving in the first place. It's refreshing to deal with a company that genuinely cares about their customers unlike some others that we won't speak of. MARK in sales started the ball rolling for me and everything went flawless from start to finish. If you want quality, affordability, and a company that stands behind their brand Isp.net is it. I'm in it for the long haul now. I found out the hard way everything that glitters isn't gold. My experience again with Isp.net was AMAZING, and pleasurable. I felt like my opinion mattered, and I felt listened to. Thank you to everyone at Isp.net for all you do. And you be sure if anyone asks me about an internet service provider you can bet I'll be sending them your way.
Carl was fantastic! Very friendly and knowledgeable. I'm thrilled I have great service everywhere in my home now!
Carl came out to instal my mom Amy's internet and he was a great guy with a good outlook on life. 5 star service
we got friendly and quick help from Carl! My dad, Max, wanted new wifi in the house and Carl was able to set us up with the cables, satellite, and new box quickly and efficiently. We'd recommend Carl for any future services!
Carl was absolutely the best technician ever. He took care of all of my needs and stayed to make sure that my portal was set up and that everything was exactly the way it should be. I highly recommend him and he's a great employee all the accolades.
Carl was our service professional and did an outstanding job. He communicated clearly throughout the entire process and had us back up and running efficiently. I couldn't be happier with the level of service--five stars!
Paul & Carl they showed up promptly awesome very nice showed me how to work everything I give them a 100
Carl came fixed it fast he was great we need from tech people like him I had problems for a bit and he came by and got ever situated perfect will definitely call again if I have any other issues
Carl is great, he worked very hard and the internet is awesome. I recommend this technician all the time.
I had a wonderful experience with Jane, so efficient and kind. I hope she answers each time I call! She definitely will make me recommend ISP !
So I want to start by saying how insanely busy I am all the time. Im a Chef and I never know which way Im going. Jae (in billing) has continuously been patient with me. Going above and beyond to help me understand everything from payment plans to new contracts and equipment. And honestly when I am confused or frustrated I can be very demanding until I completely understand. Jae never has had a problem emailing or calling to make sure all my paperwork and questions are answered. And I have so many questions lol. You can really tell they love what they do, and I hope they're rewarded often. Because we all know dealing with billing isn't always fun. I do wish there was some promotion I could guarantee Jae with just a review, but selfishly I'll take the help whenever I can get it. The reviews of Jae personally speak for volumes and I hope ISP makes it known they're nothing without Jae. Chef
I would like to amend my review regarding ISP.NET. They have reached out to me and resolved my issue with them. I would really like to thank Mark in sales that was instrumental in working with me through every step of the way to get my issue resolved. I also want to thank the sales team supervisor for personally assuring me the issue was resolved and welcomed me to come back to ISP.NET in the future. This company is as good as it gets. I highly recommend them and hopefully someday soon I will find my way back. The company and service are A1. Thank you again ISP.NET for standing up for us customers and your brand.
Jay ( not sure if that is spelled correctly ) Was extremely helpful. She helped me set up a payment plan so I could continue using my internet for work . Give that girl a raise
Jae in Billing department is very professional, courteous and just an amazing representative. She took the time to listen to my concerns and found a solution to help! It was a pleasant experience, great job Jae, they are lucky to have you!
The internet has never gone down unless electricity is down. Great, great service. I have had this service a couple years and no problems. And my payment stays the same.
ISP.net's service itself isn't too bad -- the speeds are fairly reliable and I haven't run into many issues. That said, the pricing is definitely on the higher side compared to other options, so that's something to keep in mind. What really makes the difference, though, is their support team. Anytime I've had questions or needed help, they've been quick, professional, and friendly. I especially want to give a shoutout to Jae from the billing department -- absolutely wonderful to work with, super patient, and really went above and beyond to make sure everything was taken care of. Overall, while the cost is a bit steep, the excellent customer support makes the experience much better.