Rob Cortez did a great job. walked through everything and was able to answer any questions I had.
OTARD Rules
Your Right to Reliable Internet Access
At isp.net, we understand the importance of staying connected in today's digital world. We also recognize that Homeowners Associations (HOAs) can sometimes create barriers to installing the necessary equipment for a high-quality internet connection. However, the new Over-the-Air Reception Devices (OTARD) rules bring a significant change to this dynamic.
What are the OTARD Rules?
The OTARD rules, enforced by the Federal Communications Commission (FCC), are regulations designed to protect your right to receive broadband, wireless data services and video programming. These rules prohibit restrictions that delay or prevent installation, maintenance, or use of antennas used to receive these services.
Key Points of the OTARD Rules for Homeowners:
- Installation Freedom: Homeowners have the right to install antennas on their property, including rooftops, balconies, or patios.
- HOA Limitations: HOAs cannot unreasonably delay or prevent installation, nor can they impose unreasonable limitations on the owner's ability to receive these services.
- Aesthetic Concerns: While HOAs can enforce some aesthetic requirements, they cannot impose restrictions purely based on how the equipment looks if it impedes signal reception.
- No Fines for Compliance: Homeowners complying with these rules cannot be fined or penalized by HOAs for installing necessary equipment.
How This Benefits You
As a potential isp.net client, these rules mean you can confidently proceed with installing the necessary equipment to access our high-quality internet services, free from unwarranted HOA interference. Our team at isp.net is committed to providing seamless installation and ensuring compliance with all applicable regulations.
Need More Information?
Or, if you further any questions or concerns regarding the OTARD rules and how they apply to your situation, feel free to reach out to our expert team. We are here to ensure you have the information and support you need for a hassle-free internet service installation.
Great service and attention to detail. They came in and went through every step with us as a business. Assisted and did everything in their power to help with any concerns and assisted us in moving carriers as well as doing a follow up from start to finish. Everything was done very quickly and with care. The staff were friendly especially our salesperson! Mathew helped the most and was very attentive throughout the whole process and is a great experience in general
Great customer service, the service it self has been great as well. Highly appreciated and recommended. Make sure you ask for Mark when you call, he'll get you all set up.
Carl did an outstanding job installing our new satellite and getting our internet set up. He arrived on time, explained everything clearly, and made sure the entire system was working perfectly before he left. His professionalism, patience, and attention to detail really stood out. We're very grateful for the smooth experience--thank you, Carl!
I've had ISP.net for 10 years. I'm a residential customer and when I say I've never had an outage or slow uploads/downloads speeds belive me. I kinda chuckle at all the comments out their who have the bigger know names for service when they complain about service, price and reliability I wish I could tell them get ISP.net. pricing is very competitive for the what's out there. If I do need to call about change of email or phone number I speak to someone right away and I love that its a local business. Give them a call and try it out.
Service was done in a timely and professional manner. He explained the job intentions and made sure wifi was up and working.
Carl and Joe Excellent customer service, highly skilled, very knowledgeable service guys. Carl set expectations explained the procedures midway provided an update and at the end of the install provided a summary of what to expect.If there ever was a concern. Joe joe explained the equipment lights.How to get in touch with tech support?How to do a hard reboot?How long does it take to reboot. Absolutely excellent customer service.These guys are the best.Thank you for all you did at this house
Rob came out set us up our business internet, clean, fast professional job, highly recommended. Internet quality and speed is excellent.