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VisionNet environmental monitoring

Water leak detection for every unit in a Las Vegas high-rise

We put more than 3,000 leak sensors in a Las Vegas condo tower and wrote the software that watches them. When any fixture or appliance in any unit gets wet, the front desk hears it, the phone rings, and the resident gets an alert.

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3,000+ sensors

Every unit

Software we built

24/7 local support

In a tower, a leak does not stay in one unit.

A supply line lets go under a sink on an upper floor. If nobody is home, the first report is a ceiling below. The system makes the first report come from the sensor.

How we did it on a Las Vegas high-rise condo

The building is a high-rise condominium tower in Las Vegas. We installed more than 3,000 UniFi Protect Environmental Sensors in it: at the fixtures and appliances that use water in every unit, in the kitchen, each bath, the laundry, and at the HVAC unit.

The sensors run on batteries and mount with adhesive, a magnet, or a screw, so they go into finished units without new wiring. Each SuperLink gateway carries up to 96 sensors, so a building this size runs on a network of gateways spread through the floors. We designed that network, installed it, and support it.

Then we wrote the software that watches all of it.

The isp.net client portal leak detection dashboard with sample data, showing a high-rise floor by floor, a list of units that need attention, and one unit opened to each bath fixture sensor
Our client portal, shown with sample data. Every floor and unit is a tile. Units that need attention move to the list, and each unit opens to its rooms and fixtures.

Why we wrote our own software

UniFi Protect is built to manage devices. A tower with thousands of sensors also has to know which unit, which room, and which fixture each sensor belongs to, and who has to be told. We built that into our client portal.

  • The whole building on one screen. Every floor and every unit, plus common areas like the lobby and the garage rooms. Clear units show green.
  • Needs attention. Any unit with a leak, or with a sensor that stopped reporting, moves to the list. A dead battery does not go quiet.
  • Down to the fixture. Open a unit and each room opens to its sensors — the bath sink, the tub, the toilet — with status and battery level.
  • Acknowledge. Staff mark a leak as handled, so everyone can see someone is on it. The history keeps the record.
  • Who gets told. The alert list is set unit by unit.

Who hears about a leak

On the Las Vegas high-rise, one wet sensor sets off three alerts.

The front desk:

An audible alert sounds at the desk. Staff see the floor, the unit, and the fixture in the portal.

A phone call:

The system calls the people responsible for the building, so a leak at 3 a.m. still reaches someone.

The resident:

The resident of that unit gets an alert when a leak is detected there.

Why buildings call isp.net

We built it, and we answer for it. isp.net is an independently owned Las Vegas company, on a local network in service since 1994. The team that installed this building answers 24/7 at 702.900.0000.

The software is ours. A building's floor layout, its alert list, and its reports are set up for that property.

One team for the building. The sensors live in UniFi Protect, the same system as VisionNet cameras. The same team installs AccessNet door access and AirNet Wi-Fi.

Ubiquiti hardware. The sensors and gateways are UniFi Protect devices and are NDAA compliant.

Beyond the condo tower

The same sensors and gateways fit other Las Vegas sites where water or temperature can do damage.

Apartment towers:

Every unit on one map, with staff and residents told about the unit that needs them.

Hotels:

A guest-room leak reaches the desk before it reaches the room below.

Manufacturing:

Production rooms where temperature or humidity has to stay in range. The alert names the sensor that moved.

Refrigeration:

Coolers, cold rooms, and the spaces around freezers, watched for a temperature that leaves its range.

Schools:

Leak sensors in kitchens and restrooms, plus a separate vape and air-quality sensor where a camera should not be mounted.

Mechanical and IT rooms:

Water heaters, risers, and equipment rooms, where a slow leak can sit for days.

Leak detection questions

It is building-wide water leak detection, plus temperature and humidity monitoring, on UniFi Protect sensors with alerts from software isp.net built into our client portal. We survey the property, install the sensors and gateways, and support the system from Las Vegas. Call or text 702.900.0000.

We installed more than 3,000 sensors in a high-rise condo tower, at the fixtures and appliances that use water in every unit. We built the gateway network and wrote the portal software that maps each sensor to its floor, unit, room, and fixture.

On that building, an audible alert sounds at the front desk, the system places a phone call to the people responsible, and the resident of that unit gets an alert. The portal sets who is told, unit by unit.

A building with thousands of sensors needs every one tied to a unit, a room, and a fixture, and needs the right people told. Our client portal does that, and it flags any sensor that stops reporting.

The UniFi Protect Environmental Sensor (USL-Environmental) reports water, temperature, humidity, and ambient light. An optional probe reaches under a cabinet or beside a water heater.

The leak sensors run on batteries and mount with adhesive, a magnet, or a screw. The gateways that collect them are installed in the building's common spaces.

Yes. The same sensor reports temperature and humidity, so production rooms, coolers, and cold rooms can alert when a reading leaves the range the site holds. The survey places each sensor where it can operate.

Yes. UniFi makes a separate Vape Detection and Air Quality Sensor, powered over Ethernet, for restrooms and locker rooms where a camera should not be mounted. We install it as part of VisionNet.

The sensors report the leak and the alerts go to the people the building named. A valve that closes the water is a plumbing decision. We will talk it through on the survey if the building asks.

Call or text 702.900.0000, or use the form on this page. Tell us the building, the number of units, and what you want watched. A Las Vegas team answers 24/7.

Ask about monitoring your building

Call or text 702.900.0000, or send the form. A Las Vegas team answers 24/7.

Questions? Call 702.900.0000

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