Rob Cortez did a great job. walked through everything and was able to answer any questions I had.
Case study · Summerlin Entrada
Internet built into Summerlin Entrada — fiber to the building, your own line in the apartment.
Summerlin Entrada at 1701 Rock Springs Drive sits on isp.net. Fiber lands in each building. Each residence gets its own isolated connection and a wall plate — not a converter in the closet, not a radio on the balcony, not a shared building Wi-Fi. The path back to our Las Vegas core is under 3 milliseconds. A local team answers 24/7.
Call or text
702.900.0000Fiber to each building
Isolated line per apartment
Wall plate, not a powered box
Under 3 ms to our core
Own network, AS27501
Two downtown datacenters
24/7 Las Vegas support
Why is apartment internet usually a shared leftover?
A Summerlin apartment was not designed for every door to game, work, and upload at once. The amenity flyer promises internet. The evening proves whose traffic you are sitting on.
A shared cable node at 8 p.m.:
Cable is a neighborhood plant. When the buildings fill up after work, you inherit everyone else's stream.
One Wi-Fi for a hundred doors:
A lobby radio and a hallway hop is not a residence connection. The far unit, past the pool and the courts, writes the review.
A converter in every closet:
Cheap fiber-to-Ethernet boxes need power, fail one at a time, and leave a resident staring at a dark brick.
Upload that dies on a work call:
Asymmetric plans were built for Netflix down. A camera, a backup, and a match all need the other direction.
Support that is not in Las Vegas:
When the line is the building's problem, an overseas queue cannot walk the closet.
An amenity on paper:
Property managers get a logo on the flyer. Residents get whoever showed up with a truck.
What did we actually build at Summerlin Entrada?
isp.net ran fiber to each building at Summerlin Entrada, then gave every apartment its own isolated connection.
1701 Rock Springs Drive is a Summerlin apartment community: pool, playground, and courts on the same property as the homes. Residents work from home, game, and stream in the same unit. A shared building hop cannot do that. A radio on a balcony cannot do that either.
The plant we put in:
- Fiber to each building. The path onto the property is ours. We do not borrow Cox, Spectrum, or AT&T last mile.
- One proper switch per building. The fiber lands on gear that can isolate every door, not on a pile of media converters that each need an outlet.
- A private line into the apartment. Each residence is walled off from the unit next door. One household cannot sit on top of another.
- A wall plate in the home. Plug in a router. Nothing in the closet has to stay powered just to keep the line up.
The usual apartment plant
Shared node or hallway Wi-Fi. A converter in the closet. When it dies, the resident owns a dark box and a ticket that is not ours.
The Summerlin Entrada plant
Fiber to the building. Isolated connection per apartment. A wall plate. When something breaks, it is our network and our Las Vegas team.
What's in the apartment is a wall plate
The resident does not get a closet of converters and a power strip. Fiber lands in the building. The apartment gets its own isolated line and a plate on the wall. Plug in a router. If the line dies, it is our plant — not a brick the tenant has to babysit.
Why build it into the unit instead of hanging a box?
Fiber all the way into every living room sounds cleaner on a slide. In an apartment community it means a cheap converter at every door, each one drawing power, each one a failure point, each one a visit. We put the serious gear once, in the building, on a switch that can keep every apartment on its own lane.
That is the advantage of wiring the community instead of reselling a jack:
- The resident does not babysit a powered brick.
- The neighbor's 4K night does not become your lag.
- We can see the line. We do not guess from a hallway access point.
- The property has an amenity that is actually a network, not a vendor logo.
What is under that wall plate?
The plate is the easy part. The reason it feels fast is the path behind it.
- isp.net owns the network. Datacenters, middle mile, last mile, and the software. We do not resell Cox, Spectrum, or AT&T. The autonomous system is AS27501. How the network is built.
- Two redundant downtown Las Vegas datacenters. The core the building talks to is here, not a hop across the country and back.
- Under 3 milliseconds to that core. A match, a video call, and a cloud backup are using a short, local path.
- Symmetrical speed. Upload is the same class of connection as download. Working from the apartment is not a second-class direction.
- No residential data caps on qualifying isp.net plans, and 24/7 humans in Las Vegas at 702.900.0000.
- Cabling and electrical on our license. Nevada C-2 electrical contractor #0093716. We pull it and we stand behind it.
Residents who want the plan language can read HomeNet. A dedicated circuit for the office or the building WAN is PremiumNet. The same idea at other buildings is MultiNet. At Summerlin Entrada the last mile onto the property is fiber we ran, and the last foot in the home is a plate you plug into.
The amenity is the path, not a logo on the flyer
The courts, the playground, and the pool are on the same property as the apartments. The amenity that matters at 8 p.m. is the path: fiber in the buildings, isolation per door, and a Las Vegas team that will walk the plant. Residents get a short path to our core — under 3 milliseconds — instead of a shared hop that dies when the building fills up.
Who is a build like Summerlin Entrada for?
Residents in the community, and anyone running apartments or condos who is tired of internet that was never designed for the building.
Summerlin Entrada residents:
You already live here. The line is in the wall. Call 702.900.0000 and we turn it up.
People who game and work from the apartment:
Symmetrical speed and a short path to our core. The upload is not an afterthought.
Property managers and owners:
An amenity you can defend: fiber in the buildings, isolation per door, local support that will walk the plant.
Other apartments and condos:
If the building can take fiber, this is the design. If it cannot, MultiNet still puts our network on the property.
1701 Rock Springs Drive
Summerlin Entrada internet questions
Summerlin Entrada is at 1701 Rock Springs Drive, Las Vegas, NV 89128.
A wall plate. Plug in a router. There is not a powered fiber converter in the closet that has to stay on for the line to work.
We ran fiber to each building. From there, each apartment gets its own isolated connection. Putting a converter at every door would mean a powered box in every closet. The serious gear stays in the building, once, on a switch that can keep every unit on its own lane.
No. Each residence is isolated from the unit next door. One household does not sit on another household's traffic.
Under 3 milliseconds from the community to our Las Vegas core backbone.
Yes. Upload and download are the same class of connection. That is what an apartment used as an office and a living room actually needs.
No. The last mile, the middle mile, and the datacenters are isp.net on AS27501. We do not resell another carrier's plant.
The same Las Vegas team, 24/7, at 702.900.0000. Support is local.
Live at Summerlin Entrada, or want this in another building?
Use the form, or call or text 702.900.0000.
Great service and attention to detail. They came in and went through every step with us as a business. Assisted and did everything in their power to help with any concerns and assisted us in moving carriers as well as doing a follow up from start to finish. Everything was done very quickly and with care. The staff were friendly especially our salesperson! Mathew helped the most and was very attentive throughout the whole process and is a great experience in general
Great customer service, the service it self has been great as well. Highly appreciated and recommended. Make sure you ask for Mark when you call, he'll get you all set up.
Carl did an outstanding job installing our new satellite and getting our internet set up. He arrived on time, explained everything clearly, and made sure the entire system was working perfectly before he left. His professionalism, patience, and attention to detail really stood out. We're very grateful for the smooth experience--thank you, Carl!
I've had ISP.net for 10 years. I'm a residential customer and when I say I've never had an outage or slow uploads/downloads speeds belive me. I kinda chuckle at all the comments out their who have the bigger know names for service when they complain about service, price and reliability I wish I could tell them get ISP.net. pricing is very competitive for the what's out there. If I do need to call about change of email or phone number I speak to someone right away and I love that its a local business. Give them a call and try it out.
Service was done in a timely and professional manner. He explained the job intentions and made sure wifi was up and working.
Carl and Joe Excellent customer service, highly skilled, very knowledgeable service guys. Carl set expectations explained the procedures midway provided an update and at the end of the install provided a summary of what to expect.If there ever was a concern. Joe joe explained the equipment lights.How to get in touch with tech support?How to do a hard reboot?How long does it take to reboot. Absolutely excellent customer service.These guys are the best.Thank you for all you did at this house
Rob came out set us up our business internet, clean, fast professional job, highly recommended. Internet quality and speed is excellent.