Rob Cortez did a great job. walked through everything and was able to answer any questions I had.
Fixed Wireless Internet Service
Great service and attention to detail. They came in and went through every step with us as a business. Assisted and did everything in their power to help with any concerns and assisted us in moving carriers as well as doing a follow up from start to finish. Everything was done very quickly and with care. The staff were friendly especially our salesperson! Mathew helped the most and was very attentive throughout the whole process and is a great experience in general
Great customer service, the service it self has been great as well. Highly appreciated and recommended. Make sure you ask for Mark when you call, he'll get you all set up.
Carl did an outstanding job installing our new satellite and getting our internet set up. He arrived on time, explained everything clearly, and made sure the entire system was working perfectly before he left. His professionalism, patience, and attention to detail really stood out. We're very grateful for the smooth experience--thank you, Carl!
I've had ISP.net for 10 years. I'm a residential customer and when I say I've never had an outage or slow uploads/downloads speeds belive me. I kinda chuckle at all the comments out their who have the bigger know names for service when they complain about service, price and reliability I wish I could tell them get ISP.net. pricing is very competitive for the what's out there. If I do need to call about change of email or phone number I speak to someone right away and I love that its a local business. Give them a call and try it out.
Service was done in a timely and professional manner. He explained the job intentions and made sure wifi was up and working.
Carl and Joe Excellent customer service, highly skilled, very knowledgeable service guys. Carl set expectations explained the procedures midway provided an update and at the end of the install provided a summary of what to expect.If there ever was a concern. Joe joe explained the equipment lights.How to get in touch with tech support?How to do a hard reboot?How long does it take to reboot. Absolutely excellent customer service.These guys are the best.Thank you for all you did at this house
Rob came out set us up our business internet, clean, fast professional job, highly recommended. Internet quality and speed is excellent.
We had our services changed to isp and I'll tell you what from set up to being serviced was top tier. Our service tech Carl Kimbrough was amazing. He was knowledgeable and so patient. We are dog lover family and was accommodating to our family and furbabies. Thank you ISP!
Once again Isp.net to the rescue. They sent technician PAUL JAMES to my home, and what a knowledgeable, patient, hard worker he was and is. I'm a return customer and very familiar with the quality of their service. The biggest mistake I made was leaving in the first place. It's refreshing to deal with a company that genuinely cares about their customers unlike some others that we won't speak of. MARK in sales started the ball rolling for me and everything went flawless from start to finish. If you want quality, affordability, and a company that stands behind their brand Isp.net is it. I'm in it for the long haul now. I found out the hard way everything that glitters isn't gold. My experience again with Isp.net was AMAZING, and pleasurable. I felt like my opinion mattered, and I felt listened to. Thank you to everyone at Isp.net for all you do. And you be sure if anyone asks me about an internet service provider you can bet I'll be sending them your way.
Carl was fantastic! Very friendly and knowledgeable. I'm thrilled I have great service everywhere in my home now!
Carl came out to instal my mom Amy's internet and he was a great guy with a good outlook on life. 5 star service
we got friendly and quick help from Carl! My dad, Max, wanted new wifi in the house and Carl was able to set us up with the cables, satellite, and new box quickly and efficiently. We'd recommend Carl for any future services!
Carl was absolutely the best technician ever. He took care of all of my needs and stayed to make sure that my portal was set up and that everything was exactly the way it should be. I highly recommend him and he's a great employee all the accolades.
Carl was our service professional and did an outstanding job. He communicated clearly throughout the entire process and had us back up and running efficiently. I couldn't be happier with the level of service--five stars!
Paul & Carl they showed up promptly awesome very nice showed me how to work everything I give them a 100
Carl came fixed it fast he was great we need from tech people like him I had problems for a bit and he came by and got ever situated perfect will definitely call again if I have any other issues
Carl is great, he worked very hard and the internet is awesome. I recommend this technician all the time.
I had a wonderful experience with Jane, so efficient and kind. I hope she answers each time I call! She definitely will make me recommend ISP !
So I want to start by saying how insanely busy I am all the time. Im a Chef and I never know which way Im going. Jae (in billing) has continuously been patient with me. Going above and beyond to help me understand everything from payment plans to new contracts and equipment. And honestly when I am confused or frustrated I can be very demanding until I completely understand. Jae never has had a problem emailing or calling to make sure all my paperwork and questions are answered. And I have so many questions lol. You can really tell they love what they do, and I hope they're rewarded often. Because we all know dealing with billing isn't always fun. I do wish there was some promotion I could guarantee Jae with just a review, but selfishly I'll take the help whenever I can get it. The reviews of Jae personally speak for volumes and I hope ISP makes it known they're nothing without Jae. Chef
I would like to amend my review regarding ISP.NET. They have reached out to me and resolved my issue with them. I would really like to thank Mark in sales that was instrumental in working with me through every step of the way to get my issue resolved. I also want to thank the sales team supervisor for personally assuring me the issue was resolved and welcomed me to come back to ISP.NET in the future. This company is as good as it gets. I highly recommend them and hopefully someday soon I will find my way back. The company and service are A1. Thank you again ISP.NET for standing up for us customers and your brand.
Jay ( not sure if that is spelled correctly ) Was extremely helpful. She helped me set up a payment plan so I could continue using my internet for work . Give that girl a raise
Jae in Billing department is very professional, courteous and just an amazing representative. She took the time to listen to my concerns and found a solution to help! It was a pleasant experience, great job Jae, they are lucky to have you!
The internet has never gone down unless electricity is down. Great, great service. I have had this service a couple years and no problems. And my payment stays the same.
ISP.net's service itself isn't too bad -- the speeds are fairly reliable and I haven't run into many issues. That said, the pricing is definitely on the higher side compared to other options, so that's something to keep in mind. What really makes the difference, though, is their support team. Anytime I've had questions or needed help, they've been quick, professional, and friendly. I especially want to give a shoutout to Jae from the billing department -- absolutely wonderful to work with, super patient, and really went above and beyond to make sure everything was taken care of. Overall, while the cost is a bit steep, the excellent customer support makes the experience much better.
We understand that fast, reliable connectivity is essential for modern organizations. Many businesses struggle with limited access to traditional wired broadband or face long installation timelines that delay their operations. Our fixed wireless internet service provides a powerful alternative that delivers high-speed connectivity without relying on buried cables or physical infrastructure constraints. By using secure wireless transmission from strategically located towers to customer sites, we make it possible for businesses in both urban and rural areas to stay connected with dependable performance. Our goal is to offer flexibility, accessibility, and efficiency through a service built for the needs of today’s digital landscape.
What Is Fixed Wireless Internet and How It Works
Our fixed wireless internet solution uses advanced radio technology to establish a direct connection between our network towers and a fixed antenna installed at the customer’s location. This eliminates the need for fiber trenching or traditional cable installation. We transmit data using high-frequency signals that support both speed and reliability. The connection is point-to-point, which ensures stable performance and lower latency compared to many traditional wireless options. This approach makes fixed wireless internet an ideal solution for businesses that need fast deployment, high availability, and strong performance without complex infrastructure requirements.
Why Businesses Choose Fixed Wireless Internet
More organizations are turning to fixed wireless internet because it offers greater flexibility compared to wired alternatives. Businesses can avoid construction delays, right-of-way challenges, and the unpredictability that comes with physical cable lines. We deliver a high-speed solution that is quick to install, making it easier for companies to get connected and operational in a short amount of time. Additionally, our service provides an excellent option for locations where wired broadband options are limited or unavailable. With our fixed wireless internet, businesses gain the performance needed to support cloud applications, communication tools, and everyday operations without compromise.
Fast Deployment for Immediate Connectivity
One of the greatest advantages of our fixed wireless internet service is its rapid installation timeline. Since the connection does not rely on underground cables, we can deploy service quickly, often within days. This helps businesses that are relocating, expanding, or opening new branches gain immediate access to reliable connectivity. Our installation team handles antenna placement, equipment configuration, and network testing to ensure everything works from the moment service goes live. We prioritize efficiency because we understand that businesses cannot afford unnecessary downtime during setup.
High Speed Performance Designed for Business
Performance is essential for business operations, and our fixed wireless internet is engineered to deliver the bandwidth needed for demanding digital environments. We support activities such as video conferencing, large file transfers, cloud-based workflows, and real-time collaboration. Our network uses dedicated wireless paths to maintain consistent speeds throughout the day. We also monitor performance continuously to optimize throughput and reduce latency. With fixed wireless internet, businesses can count on a smooth and reliable online experience that supports both daily tasks and heavy workload requirements.
Reliable Connectivity with Built-In Redundancy
We know that reliability is just as important as speed. Our fixed wireless internet service includes built-in redundancy through multiple pathways and advanced routing options. If one wireless path becomes disrupted, traffic automatically shifts to an alternate route, ensuring continued connectivity. This infrastructure design reduces the risk of outages and provides stability that businesses can depend on. In many cases, fixed wireless internet can serve as both a primary connection and a powerful backup connection, depending on the unique needs of each customer.
Expanding Access in Underserved Areas
Many businesses struggle with limited connectivity options in rural or remote locations where fiber and cable services are difficult to deploy. Our fixed wireless internet helps bridge this gap by delivering high-speed service to areas where traditional broadband options are unavailable or unreliable. We use an extensive network of towers strategically positioned to expand our coverage footprint. As a result, businesses in underserved areas can finally access the connectivity they need to compete, grow, and operate efficiently.
Cost-Effective Connectivity for Growing Organizations
Cost plays a major role in choosing the right internet solution. Our fixed wireless internet service offers a budget-friendly alternative to fiber construction, which can be expensive and time-consuming. Because installation requires minimal infrastructure, we can offer competitive pricing that aligns with business budgets. Additionally, the speed and reliability of fixed wireless internet can improve operational efficiency, which helps organizations save time and resources over the long term. We provide scalable plans so businesses can upgrade bandwidth or features as their needs evolve without undergoing major changes to their infrastructure.
Secure and Protected Wireless Transmission
Security is a key component of our service design. Our fixed wireless internet operates on encrypted connections that protect data during transmission. We utilize secure authentication methods, advanced filtering, and continuously monitored network systems to help safeguard sensitive information. Our goal is to ensure that businesses maintain a secure online environment even when using wireless infrastructure. We take a proactive approach to security so our customers can confidently run their operations without worrying about unauthorized access or data vulnerabilities.
Supporting Business Growth with Flexible Scalability
As businesses expand their workforce, adopt new technologies, or open additional branches, their connectivity needs naturally grow. Our fixed wireless internet offers flexible scalability that supports long-term growth without requiring extensive installation work. We make it easy to upgrade speeds or enhance service features as needs change. This ensures that our customers never outgrow their connection and always have the bandwidth required to support modern business operations. Our team works closely with organizations to plan for future expansion and build a network foundation that grows alongside them.
Expert Support and Professional Installation
We take pride in offering exceptional customer service every step of the way. Our fixed wireless internet includes support from our experienced technicians and knowledgeable service specialists. From initial consultation to installation and ongoing monitoring, our team is committed to providing a smooth and reliable experience. We help businesses select the right plan, configure equipment, and optimize performance for their specific operational needs. Whenever assistance is needed, our support team is available to troubleshoot, provide guidance, and ensure uninterrupted service.
A Future Ready Connectivity Solution
Technology is advancing quickly, and organizations require internet solutions that can keep up with increasing digital demands. Our fixed wireless internet is built to provide future-ready performance through robust infrastructure, modern hardware, and continuous innovation. We are constantly improving our network to deliver stronger speeds, enhanced reliability, and broader coverage. By choosing our service, businesses gain a forward-looking solution that supports digital transformation and long-term operational success.
Partner with Us for Dependable Wireless Connectivity
We are committed to providing high-quality connectivity solutions that help businesses thrive. Our fixed wireless internet offers speed, reliability, flexibility, and accessibility all in a single powerful package. Whether businesses need a primary internet connection or a redundant failover option, our service delivers dependable performance they can trust. When companies partner with us, they gain more than an internet provider. They gain a dedicated team focused on supporting their productivity, growth, and long-term success. Our fixed wireless internet is designed to meet the needs of every stage of business, and we are proud to serve as a trusted connectivity partner for organizations across every industry.