Rob Cortez did a great job. walked through everything and was able to answer any questions I had.
¿El clima afectará mi conexión inalámbrica a Internet?
isp.net considera el acceso a Internet una tecnología de misión crítica para cualquier negocio y no permitirá que el clima impida las velocidades o el acceso. Para lograr esto, isp.net utiliza una combinación altamente redundante de topologías donde cada parte puede realizar una conmutación por error automáticamente si hay una falla y para que la red se redirija ante cualquier tipo de problema encontrado. isp.net diseña cada enlace para superar cualquier problema mediante la creación de un presupuesto de enlace sólido. Si hay una gran cantidad de lluvia o nieve o incluso radiación de manchas solares, el enlace puede optimizarse automáticamente con tecnologías como el control automático de potencia de transmisión y técnicas de modulación de código adaptativo para que todos permanezcan en los mismos niveles de ancho de banda y así las inclemencias del tiempo no tengan ningún efecto en nuestra red.
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Great service and attention to detail. They came in and went through every step with us as a business. Assisted and did everything in their power to help with any concerns and assisted us in moving carriers as well as doing a follow up from start to finish. Everything was done very quickly and with care. The staff were friendly especially our salesperson! Mathew helped the most and was very attentive throughout the whole process and is a great experience in general
Great customer service, the service it self has been great as well. Highly appreciated and recommended. Make sure you ask for Mark when you call, he'll get you all set up.
Carl did an outstanding job installing our new satellite and getting our internet set up. He arrived on time, explained everything clearly, and made sure the entire system was working perfectly before he left. His professionalism, patience, and attention to detail really stood out. We're very grateful for the smooth experience--thank you, Carl!
I've had ISP.net for 10 years. I'm a residential customer and when I say I've never had an outage or slow uploads/downloads speeds belive me. I kinda chuckle at all the comments out their who have the bigger know names for service when they complain about service, price and reliability I wish I could tell them get ISP.net. pricing is very competitive for the what's out there. If I do need to call about change of email or phone number I speak to someone right away and I love that its a local business. Give them a call and try it out.
Service was done in a timely and professional manner. He explained the job intentions and made sure wifi was up and working.
Carl and Joe Excellent customer service, highly skilled, very knowledgeable service guys. Carl set expectations explained the procedures midway provided an update and at the end of the install provided a summary of what to expect.If there ever was a concern. Joe joe explained the equipment lights.How to get in touch with tech support?How to do a hard reboot?How long does it take to reboot. Absolutely excellent customer service.These guys are the best.Thank you for all you did at this house
Rob came out set us up our business internet, clean, fast professional job, highly recommended. Internet quality and speed is excellent.