Rob Cortez did a great job. walked through everything and was able to answer any questions I had.
Listo para lo MEJOR
¿Internet MDU?
Great service and attention to detail. They came in and went through every step with us as a business. Assisted and did everything in their power to help with any concerns and assisted us in moving carriers as well as doing a follow up from start to finish. Everything was done very quickly and with care. The staff were friendly especially our salesperson! Mathew helped the most and was very attentive throughout the whole process and is a great experience in general
Great customer service, the service it self has been great as well. Highly appreciated and recommended. Make sure you ask for Mark when you call, he'll get you all set up.
Carl did an outstanding job installing our new satellite and getting our internet set up. He arrived on time, explained everything clearly, and made sure the entire system was working perfectly before he left. His professionalism, patience, and attention to detail really stood out. We're very grateful for the smooth experience--thank you, Carl!
I've had ISP.net for 10 years. I'm a residential customer and when I say I've never had an outage or slow uploads/downloads speeds belive me. I kinda chuckle at all the comments out their who have the bigger know names for service when they complain about service, price and reliability I wish I could tell them get ISP.net. pricing is very competitive for the what's out there. If I do need to call about change of email or phone number I speak to someone right away and I love that its a local business. Give them a call and try it out.
Service was done in a timely and professional manner. He explained the job intentions and made sure wifi was up and working.
Carl and Joe Excellent customer service, highly skilled, very knowledgeable service guys. Carl set expectations explained the procedures midway provided an update and at the end of the install provided a summary of what to expect.If there ever was a concern. Joe joe explained the equipment lights.How to get in touch with tech support?How to do a hard reboot?How long does it take to reboot. Absolutely excellent customer service.These guys are the best.Thank you for all you did at this house
Rob came out set us up our business internet, clean, fast professional job, highly recommended. Internet quality and speed is excellent.
We had our services changed to isp and I'll tell you what from set up to being serviced was top tier. Our service tech Carl Kimbrough was amazing. He was knowledgeable and so patient. We are dog lover family and was accommodating to our family and furbabies. Thank you ISP!
Once again Isp.net to the rescue. They sent technician PAUL JAMES to my home, and what a knowledgeable, patient, hard worker he was and is. I'm a return customer and very familiar with the quality of their service. The biggest mistake I made was leaving in the first place. It's refreshing to deal with a company that genuinely cares about their customers unlike some others that we won't speak of. MARK in sales started the ball rolling for me and everything went flawless from start to finish. If you want quality, affordability, and a company that stands behind their brand Isp.net is it. I'm in it for the long haul now. I found out the hard way everything that glitters isn't gold. My experience again with Isp.net was AMAZING, and pleasurable. I felt like my opinion mattered, and I felt listened to. Thank you to everyone at Isp.net for all you do. And you be sure if anyone asks me about an internet service provider you can bet I'll be sending them your way.
Carl was fantastic! Very friendly and knowledgeable. I'm thrilled I have great service everywhere in my home now!
Carl came out to instal my mom Amy's internet and he was a great guy with a good outlook on life. 5 star service
we got friendly and quick help from Carl! My dad, Max, wanted new wifi in the house and Carl was able to set us up with the cables, satellite, and new box quickly and efficiently. We'd recommend Carl for any future services!
Carl was absolutely the best technician ever. He took care of all of my needs and stayed to make sure that my portal was set up and that everything was exactly the way it should be. I highly recommend him and he's a great employee all the accolades.
Carl was our service professional and did an outstanding job. He communicated clearly throughout the entire process and had us back up and running efficiently. I couldn't be happier with the level of service--five stars!
Paul & Carl they showed up promptly awesome very nice showed me how to work everything I give them a 100
Carl came fixed it fast he was great we need from tech people like him I had problems for a bit and he came by and got ever situated perfect will definitely call again if I have any other issues
Carl is great, he worked very hard and the internet is awesome. I recommend this technician all the time.
I had a wonderful experience with Jane, so efficient and kind. I hope she answers each time I call! She definitely will make me recommend ISP !
So I want to start by saying how insanely busy I am all the time. Im a Chef and I never know which way Im going. Jae (in billing) has continuously been patient with me. Going above and beyond to help me understand everything from payment plans to new contracts and equipment. And honestly when I am confused or frustrated I can be very demanding until I completely understand. Jae never has had a problem emailing or calling to make sure all my paperwork and questions are answered. And I have so many questions lol. You can really tell they love what they do, and I hope they're rewarded often. Because we all know dealing with billing isn't always fun. I do wish there was some promotion I could guarantee Jae with just a review, but selfishly I'll take the help whenever I can get it. The reviews of Jae personally speak for volumes and I hope ISP makes it known they're nothing without Jae. Chef
I would like to amend my review regarding ISP.NET. They have reached out to me and resolved my issue with them. I would really like to thank Mark in sales that was instrumental in working with me through every step of the way to get my issue resolved. I also want to thank the sales team supervisor for personally assuring me the issue was resolved and welcomed me to come back to ISP.NET in the future. This company is as good as it gets. I highly recommend them and hopefully someday soon I will find my way back. The company and service are A1. Thank you again ISP.NET for standing up for us customers and your brand.
Jay ( not sure if that is spelled correctly ) Was extremely helpful. She helped me set up a payment plan so I could continue using my internet for work . Give that girl a raise
Jae in Billing department is very professional, courteous and just an amazing representative. She took the time to listen to my concerns and found a solution to help! It was a pleasant experience, great job Jae, they are lucky to have you!
The internet has never gone down unless electricity is down. Great, great service. I have had this service a couple years and no problems. And my payment stays the same.
ISP.net's service itself isn't too bad -- the speeds are fairly reliable and I haven't run into many issues. That said, the pricing is definitely on the higher side compared to other options, so that's something to keep in mind. What really makes the difference, though, is their support team. Anytime I've had questions or needed help, they've been quick, professional, and friendly. I especially want to give a shoutout to Jae from the billing department -- absolutely wonderful to work with, super patient, and really went above and beyond to make sure everything was taken care of. Overall, while the cost is a bit steep, the excellent customer support makes the experience much better.
Las comodidades de su edificio incluyen electricidad, agua y ahora, Internet de alta velocidad
¡Permítanos brindarle el mejor servicio de Internet a sus residentes sin costo para usted!*
Sus residentes pueden registrarse con isp.net directamente o podemos trabajar con su HOA para obtener precios al por mayor.
¿Sin fibra? Ningún problema
Todos nuestros servicios utilizan la última tecnología de microondas para que su edificio pueda obtener el Internet que se merece incluso sin fibra.
Servicio al cliente por parte de humanos verificados
Sin mensajes grabados, sin "dime por qué llamas hoy" y sin centros de llamadas en el extranjero. Simplemente llámenos, envíenos un mensaje de texto o un correo electrónico las 24 horas del día, los 7 días de la semana y hable con un humano verificado en una de nuestras oficinas Las Vegas.
Preguntas frecuentes
¿Qué pasa si mi complejo ya tiene un proveedor preferido?
¡Está bien! Solo queremos ofrecer a sus residentes una opción mejor, más económica y más rápida. Más opciones conllevan precios más baratos y un mejor servicio gracias a la competencia del mercado.
Todavía tengo contrato con otro proveedor. ¿Pueden mis inquilinos seguir usando isp.net como opción adicional?
¡Por supuesto! A partir del 27 de abril de 2022, la Comisión Federal de Comunicaciones invalidó los acuerdos de exclusividad existentes para cualquier entorno de departamentos con múltiples inquilinos (consulte el documento FCC 22-12).
¿Cómo es la instalación?
Instalamos un plato no más grande que el plato promedio por edificio que puede acomodar a todos los inquilinos del edificio. Este plato se reduce a una pequeña caja de 9"x9"x12" que contiene el cerebro de la instalación. Desde allí pasamos un cable a cada unidad y lo terminamos en una placa de pared de datos (RJ45) donde el inquilino puede conectar su enrutador o computadora. Si alguien se muda, la unidad ya está activa para el siguiente inquilino.
¿Cómo es que su servicio tiene un precio mucho más bajo que el de la competencia?
Las nuevas tecnologías nos han brindado los recursos para diseñar un servicio de primer nivel con las velocidades más rápidas al menor costo para edificios con múltiples inquilinos. La red de isp.net tiene una gran presencia en Las Vegas desde hace más de 25 años y nos permite ofrecer este servicio.
Presentamos MultiNet de isp.net: revolucionando Internet para complejos de apartamentos y comunidades de unidades múltiples
Internet de alta velocidad es tan esencial como la electricidad y el agua en cualquier apartamento moderno o edificio de unidades múltiples. Es por eso que isp.net se enorgullece de presentar MultiNet, una solución de vanguardia que brinda Internet confiable y de alta velocidad a complejos de apartamentos y edificios de unidades múltiples en el área metropolitana de Las Vegas. Ya sea que su edificio tenga conexiones de fibra o no, podemos brindarles a sus residentes el mejor servicio de Internet, sin costo alguno para usted.
MultiNet está diseñado específicamente para satisfacer las necesidades de Internet de complejos de apartamentos, parques de casas rodantes y otros edificios de unidades múltiples, lo que garantiza que los residentes disfruten de una conectividad rápida y confiable sin las molestias de los proveedores de servicios tradicionales. Al asociarse con isp.net, los propietarios y administradores de propiedades pueden brindar un servicio de primer nivel que mejore el atractivo de su edificio y al mismo tiempo brinde a los residentes una experiencia de Internet superior.
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La mejor comodidad para sus residentes
Cuando se trata de construir servicios, Internet de alta velocidad ya no es un lujo: es una necesidad. Con MultiNet, sus residentes pueden disfrutar de Internet de alta velocidad sin interrupciones desde el primer momento. Ya sea que estén transmitiendo, jugando, trabajando desde casa o simplemente navegando por la web, MultiNet proporciona la Internet más rápida y confiable disponible.
MultiNet permite a los residentes registrarse directamente con isp.net o a través de su HOA para obtener precios al por mayor, ofreciendo flexibilidad que se adapta a las necesidades de su edificio. ¿Y la mejor parte? No hay ningún costo para los propietarios o administradores de propiedades por llevar el complejo de apartamentos WiFi a sus residentes.
¿Sin fibra? Ningún problema.
Uno de los beneficios clave de MultiNet es el uso de la última tecnología de microondas. Esto nos permite brindar Internet de alta velocidad a su edificio incluso si no tiene infraestructura de fibra. Siempre nos aseguramos de que los residentes tengan el acceso a Internet que se merecen sin la necesidad de costosas actualizaciones de infraestructura.
Sin aumentos de precios, sin tarifas ocultas
Con MultiNet, sus residentes obtienen todos los beneficios de Internet de alta velocidad sin sorpresas financieras. Nos enorgullecemos de ofrecer precios transparentes, sin aumentos de precios, límites de datos, tarifas ocultas ni cargos por exceso, nunca. Nuestro servicio está diseñado para brindar tranquilidad, para que los residentes no tengan que preocuparse de que su factura se dispare repentinamente o se queden sin datos.
Además, con isp.net, las velocidades de descarga y carga son simétricas, lo que significa que los residentes obtienen el mismo rendimiento rápido ya sea que descarguen archivos grandes, carguen videos o participen en videollamadas.
El paraíso de los jugadores: menor latencia y mejor enrutamiento
Para los jugadores de su complejo, MultiNet ofrece la mejor experiencia de juego. Priorizamos la baja latencia y el mejor enrutamiento, garantizando sesiones de juego fluidas y sin demoras. Ya sea que sus residentes sean jugadores ocasionales o entusiastas de los deportes electrónicos competitivos, apreciarán la diferencia en el rendimiento que ofrece MultiNet en comparación con otras soluciones WiFi de complejos de apartamentos.
Servicio al cliente fanático por parte de humanos verificados
En isp.net, estamos orgullosos de ofrecer un servicio al cliente excepcional. Los residentes no tendrán que lidiar con frustrantes sistemas automatizados o centros de llamadas en el extranjero. Cuando nos llaman, envían mensajes de texto o envían un correo electrónico para solicitar ayuda, se les conecta con un ser humano verificado que se encuentra en una de nuestras oficinas Las Vegas. Disponible las 24 horas, los 7 días de la semana, nuestro equipo siempre está listo para ayudar con cualquier problema, garantizando que sus residentes tengan una experiencia de Internet fluida y confiable.
Preguntas frecuentes
¿Qué pasa si mi complejo ya tiene un proveedor preferido?
¡Está bien! No estamos aquí para reemplazar a su proveedor actual, sino para ofrecer a sus residentes una alternativa mejor, más económica y más rápida. Más opciones significan un mejor servicio y precios competitivos. Los residentes pueden elegir MultiNet como su opción preferida, lo que les ayuda a ahorrar dinero mientras se benefician de una Internet más rápida.
Tengo contrato con otro proveedor. ¿Mis inquilinos aún pueden usar isp.net como opción adicional?
¡Sí! Gracias a los cambios recientes en las regulaciones de la FCC, los acuerdos de exclusividad ya no se pueden hacer cumplir en entornos de múltiples inquilinos, como los complejos de apartamentos. Sus inquilinos pueden elegir isp.net como proveedor de Internet alternativo incluso si su complejo tiene un contrato vigente con otro proveedor (consulte el documento 22-12 de la FCC para obtener más detalles).
¿Cómo es la instalación?
MultiNet ofrece opciones de configuración flexibles: se puede proporcionar a una tarifa al por mayor, cubierto por la HOA para que los residentes simplemente activen su servicio, o el complejo puede permitir nuestra instalación, lo que permite a los residentes comprar el servicio directamente con nosotros.
Instalamos en el edificio un plato, no más grande que un plato de comida, que pueda servir a todos los inquilinos. Este plato se conecta a una pequeña caja que contiene el cerebro de la instalación. Desde allí, pasamos un cable a cada unidad e instalamos una placa de pared de datos (RJ45) donde los residentes pueden conectar fácilmente su enrutador o computadora. Si alguien se muda, la unidad permanece activa para el próximo inquilino, sin necesidad de esperar una configuración adicional.
¿Cómo es que su servicio tiene un precio más bajo que el de la competencia?
Nuestra huella de red en Las Vegas es enorme, gracias a más de 25 años de servicio. Hemos desarrollado nuevas tecnologías que nos permiten ofrecer Internet de primer nivel para complejos de apartamentos y edificios de unidades múltiples a una fracción del costo en comparación con la competencia. Esto les brinda a sus residentes acceso a las mejores velocidades a los mejores precios.
¿Por qué elegir MultiNet por isp.net?
Cuando se trata del complejo de apartamentos WiFi, MultiNet por isp.net es la opción clara. Sin costo para los propietarios, con una instalación rápida y la mejor tecnología disponible, puede brindarles a sus residentes la Internet de alta velocidad que necesitan para vivir, trabajar y jugar en el mundo digital actual. Respaldado por un servicio al cliente inigualable y una larga reputación de confiabilidad, isp.net garantiza que su edificio permanezca conectado con la mejor experiencia de banda ancha disponible.
¿Listo para llevar el futuro de Internet a su edificio? Comuníquese con isp.net hoy para obtener más información sobre cómo MultiNet puede transformar su apartamento o complejo de unidades múltiples en una comunidad conectada con Internet de alta velocidad que los residentes adoran.
Rob Cortez did a great job. walked through everything and was able to answer any questions I had.
Great service and attention to detail. They came in and went through every step with us as a business. Assisted and did everything in their power to help with any concerns and assisted us in moving carriers as well as doing a follow up from start to finish. Everything was done very quickly and with care. The staff were friendly especially our salesperson! Mathew helped the most and was very attentive throughout the whole process and is a great experience in general
Great customer service, the service it self has been great as well. Highly appreciated and recommended. Make sure you ask for Mark when you call, he'll get you all set up.
Carl did an outstanding job installing our new satellite and getting our internet set up. He arrived on time, explained everything clearly, and made sure the entire system was working perfectly before he left. His professionalism, patience, and attention to detail really stood out. We're very grateful for the smooth experience--thank you, Carl!
I've had ISP.net for 10 years. I'm a residential customer and when I say I've never had an outage or slow uploads/downloads speeds belive me. I kinda chuckle at all the comments out their who have the bigger know names for service when they complain about service, price and reliability I wish I could tell them get ISP.net. pricing is very competitive for the what's out there. If I do need to call about change of email or phone number I speak to someone right away and I love that its a local business. Give them a call and try it out.
Service was done in a timely and professional manner. He explained the job intentions and made sure wifi was up and working.
Carl and Joe Excellent customer service, highly skilled, very knowledgeable service guys. Carl set expectations explained the procedures midway provided an update and at the end of the install provided a summary of what to expect.If there ever was a concern. Joe joe explained the equipment lights.How to get in touch with tech support?How to do a hard reboot?How long does it take to reboot. Absolutely excellent customer service.These guys are the best.Thank you for all you did at this house
Rob came out set us up our business internet, clean, fast professional job, highly recommended. Internet quality and speed is excellent.
We had our services changed to isp and I'll tell you what from set up to being serviced was top tier. Our service tech Carl Kimbrough was amazing. He was knowledgeable and so patient. We are dog lover family and was accommodating to our family and furbabies. Thank you ISP!
Once again Isp.net to the rescue. They sent technician PAUL JAMES to my home, and what a knowledgeable, patient, hard worker he was and is. I'm a return customer and very familiar with the quality of their service. The biggest mistake I made was leaving in the first place. It's refreshing to deal with a company that genuinely cares about their customers unlike some others that we won't speak of. MARK in sales started the ball rolling for me and everything went flawless from start to finish. If you want quality, affordability, and a company that stands behind their brand Isp.net is it. I'm in it for the long haul now. I found out the hard way everything that glitters isn't gold. My experience again with Isp.net was AMAZING, and pleasurable. I felt like my opinion mattered, and I felt listened to. Thank you to everyone at Isp.net for all you do. And you be sure if anyone asks me about an internet service provider you can bet I'll be sending them your way.
Carl was fantastic! Very friendly and knowledgeable. I'm thrilled I have great service everywhere in my home now!
Carl came out to instal my mom Amy's internet and he was a great guy with a good outlook on life. 5 star service
we got friendly and quick help from Carl! My dad, Max, wanted new wifi in the house and Carl was able to set us up with the cables, satellite, and new box quickly and efficiently. We'd recommend Carl for any future services!
Carl was absolutely the best technician ever. He took care of all of my needs and stayed to make sure that my portal was set up and that everything was exactly the way it should be. I highly recommend him and he's a great employee all the accolades.
Carl was our service professional and did an outstanding job. He communicated clearly throughout the entire process and had us back up and running efficiently. I couldn't be happier with the level of service--five stars!
Paul & Carl they showed up promptly awesome very nice showed me how to work everything I give them a 100
Carl came fixed it fast he was great we need from tech people like him I had problems for a bit and he came by and got ever situated perfect will definitely call again if I have any other issues
Carl is great, he worked very hard and the internet is awesome. I recommend this technician all the time.
I had a wonderful experience with Jane, so efficient and kind. I hope she answers each time I call! She definitely will make me recommend ISP !
So I want to start by saying how insanely busy I am all the time. Im a Chef and I never know which way Im going. Jae (in billing) has continuously been patient with me. Going above and beyond to help me understand everything from payment plans to new contracts and equipment. And honestly when I am confused or frustrated I can be very demanding until I completely understand. Jae never has had a problem emailing or calling to make sure all my paperwork and questions are answered. And I have so many questions lol. You can really tell they love what they do, and I hope they're rewarded often. Because we all know dealing with billing isn't always fun. I do wish there was some promotion I could guarantee Jae with just a review, but selfishly I'll take the help whenever I can get it. The reviews of Jae personally speak for volumes and I hope ISP makes it known they're nothing without Jae. Chef
I would like to amend my review regarding ISP.NET. They have reached out to me and resolved my issue with them. I would really like to thank Mark in sales that was instrumental in working with me through every step of the way to get my issue resolved. I also want to thank the sales team supervisor for personally assuring me the issue was resolved and welcomed me to come back to ISP.NET in the future. This company is as good as it gets. I highly recommend them and hopefully someday soon I will find my way back. The company and service are A1. Thank you again ISP.NET for standing up for us customers and your brand.
Jay ( not sure if that is spelled correctly ) Was extremely helpful. She helped me set up a payment plan so I could continue using my internet for work . Give that girl a raise
Jae in Billing department is very professional, courteous and just an amazing representative. She took the time to listen to my concerns and found a solution to help! It was a pleasant experience, great job Jae, they are lucky to have you!
The internet has never gone down unless electricity is down. Great, great service. I have had this service a couple years and no problems. And my payment stays the same.
ISP.net's service itself isn't too bad -- the speeds are fairly reliable and I haven't run into many issues. That said, the pricing is definitely on the higher side compared to other options, so that's something to keep in mind. What really makes the difference, though, is their support team. Anytime I've had questions or needed help, they've been quick, professional, and friendly. I especially want to give a shoutout to Jae from the billing department -- absolutely wonderful to work with, super patient, and really went above and beyond to make sure everything was taken care of. Overall, while the cost is a bit steep, the excellent customer support makes the experience much better.