Rob Cortez did a great job. walked through everything and was able to answer any questions I had.
Copia de seguridad de Internet para empresas
Great service and attention to detail. They came in and went through every step with us as a business. Assisted and did everything in their power to help with any concerns and assisted us in moving carriers as well as doing a follow up from start to finish. Everything was done very quickly and with care. The staff were friendly especially our salesperson! Mathew helped the most and was very attentive throughout the whole process and is a great experience in general
Great customer service, the service it self has been great as well. Highly appreciated and recommended. Make sure you ask for Mark when you call, he'll get you all set up.
Carl did an outstanding job installing our new satellite and getting our internet set up. He arrived on time, explained everything clearly, and made sure the entire system was working perfectly before he left. His professionalism, patience, and attention to detail really stood out. We're very grateful for the smooth experience--thank you, Carl!
I've had ISP.net for 10 years. I'm a residential customer and when I say I've never had an outage or slow uploads/downloads speeds belive me. I kinda chuckle at all the comments out their who have the bigger know names for service when they complain about service, price and reliability I wish I could tell them get ISP.net. pricing is very competitive for the what's out there. If I do need to call about change of email or phone number I speak to someone right away and I love that its a local business. Give them a call and try it out.
Service was done in a timely and professional manner. He explained the job intentions and made sure wifi was up and working.
Carl and Joe Excellent customer service, highly skilled, very knowledgeable service guys. Carl set expectations explained the procedures midway provided an update and at the end of the install provided a summary of what to expect.If there ever was a concern. Joe joe explained the equipment lights.How to get in touch with tech support?How to do a hard reboot?How long does it take to reboot. Absolutely excellent customer service.These guys are the best.Thank you for all you did at this house
Rob came out set us up our business internet, clean, fast professional job, highly recommended. Internet quality and speed is excellent.
We had our services changed to isp and I'll tell you what from set up to being serviced was top tier. Our service tech Carl Kimbrough was amazing. He was knowledgeable and so patient. We are dog lover family and was accommodating to our family and furbabies. Thank you ISP!
Once again Isp.net to the rescue. They sent technician PAUL JAMES to my home, and what a knowledgeable, patient, hard worker he was and is. I'm a return customer and very familiar with the quality of their service. The biggest mistake I made was leaving in the first place. It's refreshing to deal with a company that genuinely cares about their customers unlike some others that we won't speak of. MARK in sales started the ball rolling for me and everything went flawless from start to finish. If you want quality, affordability, and a company that stands behind their brand Isp.net is it. I'm in it for the long haul now. I found out the hard way everything that glitters isn't gold. My experience again with Isp.net was AMAZING, and pleasurable. I felt like my opinion mattered, and I felt listened to. Thank you to everyone at Isp.net for all you do. And you be sure if anyone asks me about an internet service provider you can bet I'll be sending them your way.
Carl was fantastic! Very friendly and knowledgeable. I'm thrilled I have great service everywhere in my home now!
Carl came out to instal my mom Amy's internet and he was a great guy with a good outlook on life. 5 star service
we got friendly and quick help from Carl! My dad, Max, wanted new wifi in the house and Carl was able to set us up with the cables, satellite, and new box quickly and efficiently. We'd recommend Carl for any future services!
Carl was absolutely the best technician ever. He took care of all of my needs and stayed to make sure that my portal was set up and that everything was exactly the way it should be. I highly recommend him and he's a great employee all the accolades.
Carl was our service professional and did an outstanding job. He communicated clearly throughout the entire process and had us back up and running efficiently. I couldn't be happier with the level of service--five stars!
Paul & Carl they showed up promptly awesome very nice showed me how to work everything I give them a 100
Carl came fixed it fast he was great we need from tech people like him I had problems for a bit and he came by and got ever situated perfect will definitely call again if I have any other issues
Carl is great, he worked very hard and the internet is awesome. I recommend this technician all the time.
I had a wonderful experience with Jane, so efficient and kind. I hope she answers each time I call! She definitely will make me recommend ISP !
So I want to start by saying how insanely busy I am all the time. Im a Chef and I never know which way Im going. Jae (in billing) has continuously been patient with me. Going above and beyond to help me understand everything from payment plans to new contracts and equipment. And honestly when I am confused or frustrated I can be very demanding until I completely understand. Jae never has had a problem emailing or calling to make sure all my paperwork and questions are answered. And I have so many questions lol. You can really tell they love what they do, and I hope they're rewarded often. Because we all know dealing with billing isn't always fun. I do wish there was some promotion I could guarantee Jae with just a review, but selfishly I'll take the help whenever I can get it. The reviews of Jae personally speak for volumes and I hope ISP makes it known they're nothing without Jae. Chef
I would like to amend my review regarding ISP.NET. They have reached out to me and resolved my issue with them. I would really like to thank Mark in sales that was instrumental in working with me through every step of the way to get my issue resolved. I also want to thank the sales team supervisor for personally assuring me the issue was resolved and welcomed me to come back to ISP.NET in the future. This company is as good as it gets. I highly recommend them and hopefully someday soon I will find my way back. The company and service are A1. Thank you again ISP.NET for standing up for us customers and your brand.
Jay ( not sure if that is spelled correctly ) Was extremely helpful. She helped me set up a payment plan so I could continue using my internet for work . Give that girl a raise
Jae in Billing department is very professional, courteous and just an amazing representative. She took the time to listen to my concerns and found a solution to help! It was a pleasant experience, great job Jae, they are lucky to have you!
The internet has never gone down unless electricity is down. Great, great service. I have had this service a couple years and no problems. And my payment stays the same.
ISP.net's service itself isn't too bad -- the speeds are fairly reliable and I haven't run into many issues. That said, the pricing is definitely on the higher side compared to other options, so that's something to keep in mind. What really makes the difference, though, is their support team. Anytime I've had questions or needed help, they've been quick, professional, and friendly. I especially want to give a shoutout to Jae from the billing department -- absolutely wonderful to work with, super patient, and really went above and beyond to make sure everything was taken care of. Overall, while the cost is a bit steep, the excellent customer support makes the experience much better.
Entendemos lo esencial que es la conectividad ininterrumpida para las operaciones diarias. Incluso una breve interrupción puede interrumpir la comunicación, retrasar proyectos, afectar la experiencia del cliente y reducir la productividad. Es por eso que hemos desarrollado nuestras soluciones de respaldo de Internet para empresas para garantizar que las empresas permanezcan en línea sin importar lo que suceda. Nuestro objetivo es proporcionar una red de seguridad perfecta que mantenga a los equipos conectados y los sistemas funcionando incluso durante interrupciones inesperadas del servicio. Creemos que todas las organizaciones merecen la tranquilidad de saber que una conexión de conmutación por error confiable está lista para activarse en el momento en que sea necesaria.
Por qué las empresas necesitan una conexión de respaldo confiable
Las empresas modernas dependen en gran medida de las aplicaciones en la nube, las plataformas de comunicación digital, los sistemas de punto de venta y las herramientas de colaboración remota. Cuando la conexión principal se corta, todo el flujo de trabajo puede detenerse. Nuestro Internet de respaldo para empresas está diseñado para eliminar ese riesgo al brindar una solución de conmutación por error inmediata y automática que se activa en el momento en que se detecta una interrupción. Sabemos que el tiempo de inactividad no sólo es un inconveniente. Puede traducirse en pérdida de ingresos, clientes frustrados y retrasos operativos. Al proporcionar una solución de respaldo confiable, ayudamos a las empresas a mantener la continuidad y evitar las costosas consecuencias de los cortes de Internet.
Cómo funciona nuestra Internet de respaldo para empresas
Nuestro servicio se basa en la redundancia, la resiliencia y la tecnología inteligente. Utilizamos una combinación de diversas rutas de red, operadores alternativos y sistemas de monitoreo avanzados para crear un marco de respaldo confiable. Cuando una conexión principal experimenta un problema, nuestro sistema cambia automáticamente a la Internet de respaldo para el negocio sin requerir intervención manual. Esto garantiza que los empleados permanezcan en línea, los dispositivos permanezcan conectados y las aplicaciones en la nube sigan funcionando. Nuestro proceso de conmutación por error está diseñado para ser fluido, por lo que los usuarios a menudo nunca notan la transición. Una vez que se restablece la conexión principal, el sistema vuelve a conectarse automáticamente sin interrumpir las sesiones activas.
Beneficios de implementar una solución de respaldo
Agregar Internet de respaldo para empresas proporciona una capa de protección que fortalece la estabilidad operativa. Una de las ventajas clave es la garantía de que los sistemas esenciales como los teléfonos VoIP, terminales de pago y herramientas de videoconferencia permanezcan operativos incluso durante los cortes. Esto ayuda a mantener la comunicación tanto interna como externa. Además, las empresas obtienen la ventaja de una mayor satisfacción del cliente al garantizar que no se interrumpan los procesos de servicio o ventas. Nuestras soluciones de respaldo también admiten entornos de trabajo remotos e híbridos al mantener a los equipos conectados independientemente de su ubicación. En última instancia, este nivel de continuidad ayuda a las empresas a operar de manera más eficiente y con mayor confianza.
Opciones escalables para cada tamaño de empresa
Reconocemos que diferentes organizaciones tienen diferentes requisitos operativos. Una oficina pequeña puede necesitar una opción sencilla de conmutación por error inalámbrica, mientras que una gran corporación puede necesitar una conexión de respaldo basada en fibra de gran ancho de banda. Nuestra oferta de respaldo de Internet para empresas es totalmente escalable, por lo que cada empresa recibe una solución adaptada a su entorno único. Ofrecemos opciones de respaldo inalámbricas, de fibra y dedicadas que pueden respaldar cualquier cosa, desde pequeñas tareas diarias hasta un uso intensivo de datos. A medida que las empresas crecen o adoptan nuevas tecnologías, es fácil ampliar o ajustar su conexión de respaldo sin experimentar tiempos de inactividad ni transiciones complejas.
Reducción del riesgo con diversidad de red
Uno de los aspectos más importantes de una Internet de respaldo confiable para empresas es la diversidad de la red. El uso del mismo operador o infraestructura para las conexiones primarias y de respaldo reduce la confiabilidad porque un solo problema puede afectar a ambas. Diseñamos nuestras soluciones utilizando rutas de red separadas y operadores alternativos para garantizar una verdadera redundancia. Este enfoque reduce significativamente el riesgo de interrupciones simultáneas y mejora el rendimiento general de la conectividad. Al eliminar intencionalmente los puntos únicos de falla, ayudamos a las empresas a construir una base digital más sólida y resiliente.
Mejora de la productividad y el flujo de trabajo Ccontinuidad
Cuando los sistemas permanecen en línea, la productividad sigue siendo alta. Nuestro Internet de respaldo para empresas garantiza que los empleados puedan continuar con su trabajo sin perder el progreso, desconectarse de las herramientas en línea o experimentar retrasos. Las videoconferencias continúan sin interrupciones, los archivos en la nube siguen siendo accesibles y el software operativo permanece activo. Esto evita interrupciones en el flujo de trabajo y permite a los equipos mantener el impulso incluso durante interrupciones inesperadas. Priorizamos el rendimiento constante para que las empresas puedan confiar en que su conectividad seguirá siendo confiable durante toda la jornada laboral.
Medidas de seguridad integradas en nuestras soluciones de respaldo
La seguridad es un componente central del diseño de nuestra red. Nuestros servicios de respaldo de Internet para empresas incluyen funciones de seguridad que ayudan a proteger los datos, evitar el acceso no autorizado y mantener la integridad de los sistemas comerciales. Utilizamos conexiones cifradas, enrutamiento de conmutación por error monitoreado y configuraciones compatibles con firewall para garantizar que el cambio entre redes no cree vulnerabilidades. Nuestro equipo monitorea activamente la actividad de la red para que se puedan identificar y abordar problemas potenciales antes de que se agraven. Con el aumento de las amenazas digitales en todas las industrias, mantener una conectividad segura es más importante que nunca.
Soporte experto y asistencia práctica
Nos enorgullecemos de brindar un soporte al cliente excepcional para todas nuestras soluciones de conectividad, incluido Internet de respaldo para empresas. Nuestros técnicos experimentados ayudan a evaluar las necesidades comerciales, diseñar el sistema de conmutación por error adecuado, instalar el equipo necesario y monitorear el rendimiento. Siempre que los clientes necesitan ayuda, nuestro equipo de soporte está disponible para solucionar problemas, recomendar actualizaciones u optimizar configuraciones. Entendemos que cada entorno empresarial es diferente, por lo que adoptamos un enfoque personalizado que garantiza una integración fluida con las redes y flujos de trabajo operativos existentes.
Instalación e integración perfectas
Hacemos que el proceso de instalación sea eficiente y sencillo porque entendemos lo importante que es evitar el tiempo de inactividad durante la instalación. Nuestro equipo evalúa la infraestructura de red actual, determina la mejor ubicación para el equipo de respaldo y configura ajustes automáticos de conmutación por error. Las empresas pueden esperar una experiencia de incorporación fluida que se traduzca en una protección inmediata contra las interrupciones de la conectividad. Nuestras soluciones de respaldo de Internet para empresas están diseñadas para integrarse perfectamente con el hardware existente, incluidos enrutadores, firewalls y servicios en la nube.
Fiabilidad a largo plazo y conectividad preparada para el futuro
La tecnología continúa evolucionando y las empresas necesitan soluciones de conectividad que puedan mantenerse al día con las nuevas demandas. Nuestra Internet de respaldo para empresas está diseñada para respaldar el crecimiento a largo plazo con opciones adaptables que escalan junto con los cambios organizacionales. Ya sea que una empresa amplíe su fuerza laboral, agregue nuevas ubicaciones o adopte nuevas herramientas basadas en la nube, nuestras soluciones de conmutación por error pueden evolucionar en consecuencia. Invertimos continuamente en nuestra infraestructura de red para mantener los más altos estándares de confiabilidad y rendimiento. Nuestro compromiso es proporcionar soluciones con visión de futuro que respalden la continuidad operativa en los años venideros.
Asóciese con nosotros para una protección completa de la conectividad
Entendemos lo vital que es la conectividad ininterrumpida para las operaciones comerciales modernas. Nuestra Internet de respaldo para empresas brinda a las organizaciones la protección que necesitan para operar con confianza, independientemente de las interrupciones externas. Al combinar tecnología avanzada, rutas de red resistentes, soporte dedicado y opciones personalizables, ofrecemos una solución integral que mantiene a las empresas conectadas en todo momento. Estamos comprometidos a ayudar a las organizaciones a fortalecer su infraestructura digital y lograr una mayor estabilidad operativa. Cuando se asocia con nosotros, obtiene un aliado confiable enfocado en brindar conectividad confiable y tranquilidad a largo plazo.
Rob Cortez did a great job. walked through everything and was able to answer any questions I had.
Great service and attention to detail. They came in and went through every step with us as a business. Assisted and did everything in their power to help with any concerns and assisted us in moving carriers as well as doing a follow up from start to finish. Everything was done very quickly and with care. The staff were friendly especially our salesperson! Mathew helped the most and was very attentive throughout the whole process and is a great experience in general
Great customer service, the service it self has been great as well. Highly appreciated and recommended. Make sure you ask for Mark when you call, he'll get you all set up.
Carl did an outstanding job installing our new satellite and getting our internet set up. He arrived on time, explained everything clearly, and made sure the entire system was working perfectly before he left. His professionalism, patience, and attention to detail really stood out. We're very grateful for the smooth experience--thank you, Carl!
I've had ISP.net for 10 years. I'm a residential customer and when I say I've never had an outage or slow uploads/downloads speeds belive me. I kinda chuckle at all the comments out their who have the bigger know names for service when they complain about service, price and reliability I wish I could tell them get ISP.net. pricing is very competitive for the what's out there. If I do need to call about change of email or phone number I speak to someone right away and I love that its a local business. Give them a call and try it out.
Service was done in a timely and professional manner. He explained the job intentions and made sure wifi was up and working.
Carl and Joe Excellent customer service, highly skilled, very knowledgeable service guys. Carl set expectations explained the procedures midway provided an update and at the end of the install provided a summary of what to expect.If there ever was a concern. Joe joe explained the equipment lights.How to get in touch with tech support?How to do a hard reboot?How long does it take to reboot. Absolutely excellent customer service.These guys are the best.Thank you for all you did at this house
Rob came out set us up our business internet, clean, fast professional job, highly recommended. Internet quality and speed is excellent.
We had our services changed to isp and I'll tell you what from set up to being serviced was top tier. Our service tech Carl Kimbrough was amazing. He was knowledgeable and so patient. We are dog lover family and was accommodating to our family and furbabies. Thank you ISP!
Once again Isp.net to the rescue. They sent technician PAUL JAMES to my home, and what a knowledgeable, patient, hard worker he was and is. I'm a return customer and very familiar with the quality of their service. The biggest mistake I made was leaving in the first place. It's refreshing to deal with a company that genuinely cares about their customers unlike some others that we won't speak of. MARK in sales started the ball rolling for me and everything went flawless from start to finish. If you want quality, affordability, and a company that stands behind their brand Isp.net is it. I'm in it for the long haul now. I found out the hard way everything that glitters isn't gold. My experience again with Isp.net was AMAZING, and pleasurable. I felt like my opinion mattered, and I felt listened to. Thank you to everyone at Isp.net for all you do. And you be sure if anyone asks me about an internet service provider you can bet I'll be sending them your way.
Carl was fantastic! Very friendly and knowledgeable. I'm thrilled I have great service everywhere in my home now!
Carl came out to instal my mom Amy's internet and he was a great guy with a good outlook on life. 5 star service
we got friendly and quick help from Carl! My dad, Max, wanted new wifi in the house and Carl was able to set us up with the cables, satellite, and new box quickly and efficiently. We'd recommend Carl for any future services!
Carl was absolutely the best technician ever. He took care of all of my needs and stayed to make sure that my portal was set up and that everything was exactly the way it should be. I highly recommend him and he's a great employee all the accolades.
Carl was our service professional and did an outstanding job. He communicated clearly throughout the entire process and had us back up and running efficiently. I couldn't be happier with the level of service--five stars!
Paul & Carl they showed up promptly awesome very nice showed me how to work everything I give them a 100
Carl came fixed it fast he was great we need from tech people like him I had problems for a bit and he came by and got ever situated perfect will definitely call again if I have any other issues
Carl is great, he worked very hard and the internet is awesome. I recommend this technician all the time.
I had a wonderful experience with Jane, so efficient and kind. I hope she answers each time I call! She definitely will make me recommend ISP !
So I want to start by saying how insanely busy I am all the time. Im a Chef and I never know which way Im going. Jae (in billing) has continuously been patient with me. Going above and beyond to help me understand everything from payment plans to new contracts and equipment. And honestly when I am confused or frustrated I can be very demanding until I completely understand. Jae never has had a problem emailing or calling to make sure all my paperwork and questions are answered. And I have so many questions lol. You can really tell they love what they do, and I hope they're rewarded often. Because we all know dealing with billing isn't always fun. I do wish there was some promotion I could guarantee Jae with just a review, but selfishly I'll take the help whenever I can get it. The reviews of Jae personally speak for volumes and I hope ISP makes it known they're nothing without Jae. Chef
I would like to amend my review regarding ISP.NET. They have reached out to me and resolved my issue with them. I would really like to thank Mark in sales that was instrumental in working with me through every step of the way to get my issue resolved. I also want to thank the sales team supervisor for personally assuring me the issue was resolved and welcomed me to come back to ISP.NET in the future. This company is as good as it gets. I highly recommend them and hopefully someday soon I will find my way back. The company and service are A1. Thank you again ISP.NET for standing up for us customers and your brand.
Jay ( not sure if that is spelled correctly ) Was extremely helpful. She helped me set up a payment plan so I could continue using my internet for work . Give that girl a raise
Jae in Billing department is very professional, courteous and just an amazing representative. She took the time to listen to my concerns and found a solution to help! It was a pleasant experience, great job Jae, they are lucky to have you!
The internet has never gone down unless electricity is down. Great, great service. I have had this service a couple years and no problems. And my payment stays the same.
ISP.net's service itself isn't too bad -- the speeds are fairly reliable and I haven't run into many issues. That said, the pricing is definitely on the higher side compared to other options, so that's something to keep in mind. What really makes the difference, though, is their support team. Anytime I've had questions or needed help, they've been quick, professional, and friendly. I especially want to give a shoutout to Jae from the billing department -- absolutely wonderful to work with, super patient, and really went above and beyond to make sure everything was taken care of. Overall, while the cost is a bit steep, the excellent customer support makes the experience much better.