Managed Wi-Fi FAQ

We use RF-optimized planning — including predictive heatmaps and path analysis — to place access points where they deliver the strongest signal. Frequency planning helps avoid interference, and throughput testing confirms performance before we sign off on an installation.

The goal is stable, uninterrupted coverage across every room, floor, or outdoor area that matters to you.

RF heatmaps are visual maps of wireless signal strength across your space. They show where coverage is strong, where it drops off, and where access points should go.

We use heatmaps during the design phase to eliminate dead zones before hardware is mounted — so you get reliable Wi-Fi on day one instead of discovering weak spots after installation.

Yes. AirNet includes 24/7 support from our Las Vegas team. Call 702.900.0000, email support@isp.net, or open a ticket at Portal.isp.net. We troubleshoot remotely first and dispatch local technicians when an on-site visit is needed.

Absolutely. Every AirNet deployment starts with a site survey and a design tailored to your space — whether that is a single-family home, a multi-floor office, a hotel, or a temporary event venue. We engineer coverage for your layout, device count, and performance requirements.

Yes. Professional installation and configuration are included with AirNet. Our technicians mount access points, run cabling where needed, integrate with your isp.net connection, and verify performance before leaving. You do not need to manage any of the technical setup yourself.

AirNet customers have 24/7 access to isp.net support:

• Phone: 702.900.0000
• Email: support@isp.net
• Portal: Portal.isp.net

Our Las Vegas team handles troubleshooting, remote diagnostics, and on-site visits across Southern Nevada.

Three things set AirNet apart:

1. Fully managed — We handle design, installation, monitoring, and support; not just hardware drop-off.
2. RF engineering — Heatmaps and path planning eliminate guesswork in access point placement.
3. One vendor — Because isp.net provides both your internet and your Wi-Fi, there is no blame-shifting between an ISP and a separate Wi-Fi installer.

AirNet deployments use professional access points from Ubiquiti and Mikrotik — installed and configured by isp.net. Your isp.net team selects the right mix for your site survey, layout, and performance requirements rather than handing you a one-size-fits-all consumer router.

Yes. AirNet is designed as an add-on to isp.net internet services. Because we manage both layers, installation and troubleshooting are streamlined — one team handles your connection and your Wi-Fi network together.

AirNet is a fully managed service — isp.net provides and installs professional Ubiquiti and Mikrotik access points as part of your deployment. Hardware is integrated into your service plan so you do not need to research, purchase, or configure consumer routers yourself. Your isp.net team selects the right access points based on your site survey and performance requirements.

Yes. AirNet scales to temporary and high-density environments — conventions, trade shows, outdoor venues, and hotel ballrooms across Southern Nevada. We design coverage for the expected device count and layout, deploy access points where they are needed, and provide on-site support during your event.

Most providers hand you a single consumer-grade router and leave coverage, placement, and troubleshooting to you. AirNet includes a professional site survey, multiple enterprise access points positioned using RF heatmap analysis, full installation, ongoing monitoring, and 24/7 local support — all managed by the same isp.net team that provides your internet connection.

AirNet is available throughout Southern Nevada — including Las Vegas, Henderson, North Las Vegas, and surrounding communities. Our Las Vegas-based technicians handle site surveys, installation, and on-site support across the region. Contact sales@isp.net or call 702.900.0000 to confirm availability at your address.